One Year Limited Door Warranty

BARNES MASTERCRAFTED DOORS warrants that its door products are of good material and workmanship and free from manufacturing defects that would render such door unserviceable or unfit for the ordinary recommended use for a period of ONE YEAR from date of shipment to the retailer. BARNES MASTERCRAFTED DOORS limits its obligation under this warranty to, at its option, either repair the door, ship a replacement door to the distributor or person making the warranty claim in the same condition of fitting or finishing as the door which Door Source International originally sold, or refund the purchase price. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, BARNES MASTERCRAFTED DOORS SHALL NOT BE LIABLE FOR MORE THAN THE COST OF THE ORIGINAL PRODUCT, AND SHALL NOT BE RESPONSIBLE FOR THE COST OF LABOR, INSTALLATION OR FINISHING OF THE REPLACEMENT OR ORIGINAL DOOR OR FOR ANY OTHER COST RELATING TO THE REPLACEMENT OF THE DOOR, ALL OF WHICH SHALL BE THE SOLE RESPONSIBILITY OF THE PERSON MAKING THE WARRANTY CLAIM. THE FOLLOWING SHALL NOT BE CONSIDERED DEFECTS IN MATERIAL OR WORKMANSHIP AND ARE NOT COVERED BY THIS LIMITED WARRANTY:

1. Warp for any door wider than 42″ or taller than 96″.
2. Installed in a location or condition that is improper for wood doors. (Examples include installation in an area where there is no porch or overhang or where there is direct exposure to rain or water drain; or if the door is installed with excessive direct sunlight from a southern/western exposure.)
3. For doors 3′ x 7′ or smaller; warp not exceeding .” in the plane of the door itself. For doors larger than 3′ x 7′; warp not exceeding 3/8″ in the plane of the door itself.
4. Bow or nonalignment in the frame or jamb in which the door is hung if such is purchased from BARNES MASTERCRAFTED DOORS not pre-hung.
5. Variations or unsatisfactory results in gloss level, texture or appearance resulting from the application of paint or any other finishing material.
6. Natural variations in the color or texture of the wood.
7. Damage caused by others or by a cause beyond the control of BARNES MASTERCRAFTED DOORS, including but not limited to damage caused by misuse, abuse, accident, mishandling or by fire, flood, earthquake, storm, tornado or other acts of nature.
8. Damage due to trimming more than 1″ from the top or 3″ from the bottom of a 7′ door, or 2″ from the top or 4″ from the bottom of an 8′ door.
9. Damage caused by failure to comply with the Care, Handling or Finishing Instructions provided by Door Source International; to include but not limited to damage caused by failing to seal all six (6) sides of the door.
10. Failure to perform normal homeowner’s maintenance, including maintaining the finish (factory or non-factory finish).
11. Product failure due to improper or incorrect installation.
12. Attempts to repair products other than by BARNES MASTERCRAFTED DOORS.
13. Panel misalignment or shrinkage is not considered a defect. Temperature and humidity may cause the wood panels in your door to shrink. Panels in wood stile and rail doors “float”, and can be aligned with light taps using a hammer and a wooden block.
14. Damage caused by extreme temperature buildup where a storm door is utilized. Storm doors must be vented to eliminate this temperature buildup.
15. Slight expansion due to varying environmental conditions, such as temperature and humidity.
16. Doors painted black.

If the claimed nonconformity is warp, BARNES MASTERCRAFTED DOORS may defer repairing or replacing for a period of up to twelve (12) months from the date of claim or the date when the products is installed, as it is not uncommon for a temporary warp condition to occur as the door adjusts to local humidity and temperature conditions. This deferral will not be counted against the warranty period. Claims under this Limited Warranty must be made in writing within the period of this warranty and prior to the beginning of any repair work to: Warranty Claims, BARNES MASTERCRAFTED DOORS, 2852 Willamette St., Ste. 200, Eugene, Oregon 97405. Claims should detail the date and location of purchase, the nature of the problem, and the name, address and telephone number of the person making the warranty claim. Door Source International reserves the right and must be given at least a thirty (30) day opportunity to have any door which is the subject of a warranty claim field-inspected by an BARNES MASTERCRAFTED DOORS representative.

THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL PURCHASER OF PRODUCTS OR TO THE ORIGINAL PURCHASER OF THE STRUCTURE INTO WHICH SUCH PRODUCTS ARE INSTALLED. This warranty sets forth BARNES MASTERCRAFTED DOORS’ MAXIMUM liability for its products. BARNES MASTERCRAFTED DOORS makes no other warranty, expressed or implied, including implied warranties of merchantability and fitness for a particular purpose, with respect to its products except as it is set forth above. No distributor, dealer or representative has the authority to change or modify this Limited Warranty. In to instance shall BARNES MASTERCRAFTED DOORS be responsible for indirect, consequential or incidental damages.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of implied warranties or of incidental or consequential damages, so the limitation or exclusion may not apply to you. In such case, the duration of any implied warranty shall be the same as that of the expressed warranty stated herein. NOTE: BARNES MASTERCRAFTED DOORS reserves the right to make product improvement changes in specifications, materials, finishes and construction details. BARNES MASTERCRAFTED DOORS hardwoods vary in color and grain, which can affect the actual finish color. Variances in photography and printing may also cause finish colors shown in print or web material to vary from actual finish.

Five Year Insulated Glass Limited Warranty

BARNES MASTERCRAFTED DOORS warrants our insulated glass for a period of 5 years from the date of manufacture of the insulated glass panel, against permanent failure of the hermetic seal directly attributed to defective manufacturing, which failure results in permanent obstruction of vision through the panel.

EXCLUSIONS
 Minor blemishes and scratches, color variations, bubbles or other imperfections naturally occurring in the glass that do not significantly impair the structure or vision through the glass including slight glass curvature.
 Surface defects including seeds, cat eyes, gaseous inclusions, stones, scratches and pitting must be visible 5 feet away. Inspections are made looking through the glass under normal lighting conditions at an angle that is perpendicular to the glass surface.
 Glass breakage for any cause or any reason.
 Slippage or settling of the internal glass unit on triple glazed units.
 Subjection to stresses arising from the glass surface temperature differentials, sloped glazing, accident or caused by building settlement or movement.
 Condensation on the external surfaces of the window and/or glass, which may occur as the natural result of humidity and interior/external temperature differentials.
 The transportation or installation of the glass product or products at altitudes in excess of 3,500 feet above, or below point of manufacture unless equipped with capillary or breather tubes.
 Improper application, installation, alteration, modification, or use of the glass units, including the application of aftermarket films.
 This limited warranty specifically excludes any liability for consequential or incidental damages including, but not limited to, damage or loss of other property or equipment.
 Shipping expenses or other costs associated with the installation or removal of product for repair or replacement.

REMEDIES
If a claim is made under this Warranty and, after investigation by BARNES MASTERCRAFTED DOORS, proves to be valid, BARNES MASTERCRAFTED DOORS will, at its sole option, either repair, replace the defective product, or refund the purchase price. Upon such a repair or replacement, the original remaining Warranty period will continue in effect and be applicable to the repaired or replacement BARNES MASTERCRAFTED DOORS product. The manufacturer reserves the right to discontinue the model or models manufactured under these warranties. If a BARNES MASTERCRAFTED DOORS product or any part covered by this Warranty has been discontinued at the time of repair or replacement or if BARNES MASTERCRAFTED DOORS determines, in its sole discretion, that such repair or replacement is inappropriate, BARNES MASTERCRAFTED DOORS reserves the right to refund the original consumer purchase price of the product. Except as expressly provided in this Warranty to the contrary, BARNES MASTERCRAFTED DOORS SHALL NOT BE OBLIGATED OR LIABLE FOR LABOR OR OTHER COSTS RELATED TO INSTALLATION, REPAIR OR REPLACEMENT OR FOR LOSS OF, OR DAMAGE TO, ANY MATERIAL WHICH IS NOT SOLD BY BARNES MASTERCRAFTED DOORS, AND SHALL NOT BE LIABLE FOR MORE THAN THE COST OF THE ORIGINAL PRODUCT.

WARRANTY CLAIMS
All claims and other communications under this Warranty must be made to the claimant’s BARNES MASTERCRAFTED DOORS dealer or retailer. Each claim must be in writing, briefly describing the defect, be accompanied by a proof of purchase and be received during the lifetime of the product or during the period of time that the original consumer purchaser owns the product. The claimant must provide to his or her BARNES MASTERCRAFTED DOORS dealer or retailer other information and evidence reasonably required by BARNES MASTERCRAFTED DOORS and, if requested, must permit inspection of the product by BARNES MASTERCRAFTED DOORS or its representatives. BARNES MASTERCRAFTED DOORS reserves the right to inspect any and all defects in the field. Field visitation(s) may result in service charges for non-warranty site surveys. BARNES MASTERCRAFTED DOORS also reserves the right to request photographs of defects. If, after investigation, BARNES MASTERCRAFTED DOORS determines that the claim is valid, the remedy will be performed by or on behalf of BARNES MASTERCRAFTED DOORS in accordance with the above heading, “Remedies”.

LIMITATION OF LIABILITIES
THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL PURCHASER OF PRODUCTS OR TO THE ORIGINAL PURCHASER OF THE STRUCTURE INTO WHICH SUCH PRODUCTS ARE INSTALLED. This warranty sets forth BARNES MASTERCRAFTED DOORS’ MAXIMUM liability for its products. BARNES MASTERCRAFTED DOORS makes no other warranty, expressed or implied, including implied warranties of merchantability and fitness for a particular purpose, with respect to its products except as it is set forth above. No distributor, dealer or representative has the authority to change or modify this Limited Warranty. In to instance shall BARNES MASTERCRAFTED DOORS be responsible for indirect, consequential or incidental damages.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of implied warranties or of incidental or consequential damages, so the limitation or exclusion may not apply to you. In such case, the duration of any implied warranty shall be the same as that of the expressed warranty stated herein.

NOTE: BARNES MASTERCRAFTED DOORS reserves the right to make product improvement changes in specifications, materials and construction details. BARNES MASTERCRAFTED DOORS products may vary in color. Variances in photography and printing may also cause finish colors shown in print or web material to vary from actual finish.